I’m a Director of Product Design building SaaS products powered by AI tooling.
I lead design organizations across product and platform experiences, partnering closely with Product and Engineering to ship intelligent, scalable systems. My work blends human-centered design with AI-assisted workflows to accelerate prototyping, improve product quality, and compound learning over time.
I focus on platforms where speed, rigor, and adaptability matter — designing systems that scale, evolve, and deliver measurable business impact.
I believe good systems design makes complexity feel calm and understandable. Small, thoughtful interactions — the right defaults, clear feedback, predictable behavior — are often what earn trust over time.
Led design strategy for Arizona's statewide Motor Vehicle Modernization (MVM) program — a multi-year platform initiative replacing legacy motor vehicle systems with a modern, secure, and extensible digital foundation.
Design leadership for Arizona's official Mobile Driver License and Digital Identity (mDL & mID) initiative — a statewide program enabling residents to securely store and present government-issued credentials through Apple Wallet.
Led a cross-functional initiative to modernize the design-to-development workflow through AI tooling — building a scalable pipeline connecting Figma to production via GitHub Copilot, Claude, and custom Model Context Protocol (MCP) servers.
Design leadership for a custom research and metrics platform built to replace off-the-shelf survey tools that were expensive, over-featured, and poorly aligned to how teams actually needed to learn from users.
Design leadership for a multi-year, organization-wide initiative to elevate the customer experience across digital self-service, in-office, and call-center touchpoints within an organization of approximately 1,600 employees.
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