I’m a Director of Product Design working at the intersection of systems thinking and taste. I partner with Product and Engineering to ship scalable software in high-trust environments — where the understanding of human behavior creates exceptional experiences over generic interfaces.
My work embeds AI directly into the design-to-code pipeline — accelerating iteration while maintaining production-level craft from the earliest prototypes.
Well-designed systems make complexity feel calm. Clear defaults, predictable behavior, and considered interactions are how trust is earned at scale.
Led design strategy for Arizona's statewide Motor Vehicle Modernization (MVM) program — a multi-year platform initiative replacing legacy motor vehicle systems with a modern, secure, and extensible digital foundation.
Design leadership for Arizona's official Mobile Driver License and Digital Identity (mDL & mID) initiative — a statewide program enabling residents to securely store and present government-issued credentials through Apple Wallet.
Led a cross-functional initiative to modernize the design-to-development workflow through AI tooling — building a scalable pipeline connecting Figma to production via GitHub Copilot, Claude, and custom Model Context Protocol (MCP) servers.
Design leadership for a custom research and metrics platform built to replace off-the-shelf survey tools that were expensive, over-featured, and poorly aligned to how teams actually needed to learn from users.
Design leadership for a multi-year, organization-wide initiative to elevate the customer experience across digital self-service, in-office, and call-center touchpoints within an organization of approximately 1,600 employees.
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